Terms & Conditions

Product Suitability

The information provided on this website is intended for general informational purposes. Not every product is suitable for every surface, material, environment, application, or user.

Before using any Oxyvibe product, read the product label carefully, follow the manufacturer's instructions, check the recommended application and surface compatibility, and follow all applicable safety precautions.

Oxyvibe shall not be responsible for damage resulting from misuse, incorrect application, failure to follow instructions, use on incompatible surfaces, or unauthorized mixing of products.

Website as a Product Catalog

Products displayed on the website are presented for catalog and enquiry purposes. The presence of a product does not guarantee current availability, a particular pack size, geographical availability, quantity, price, or commercial terms.

Enquiries and B2B Leads

Users may submit enquiries through forms, email, telephone, WhatsApp, or other communication methods made available on the website.

After receiving an enquiry, Oxyvibe may contact the user to understand their requirements and discuss product selection, quantity, availability, location, pricing, minimum order requirements, delivery options, payment terms, and other commercial requirements.

Orders and Offline Transactions

The website does not currently provide an online checkout facility. Any purchase or supply arrangement resulting from a website enquiry will be handled separately through the applicable offline or direct business process.

Delivery

Delivery availability, charges, timelines, minimum order quantities, and other commercial terms will be discussed and agreed separately with the customer.

Returns, Replacements and Refunds

As the website does not currently provide direct online purchasing or online payment, it does not operate a standard website-based online return or refund process.

Any returns, replacements, refunds, product complaints, or related matters concerning products purchased through an offline or direct business transaction will be handled according to the applicable commercial terms agreed between Oxyvibe and the customer, together with any rights and obligations applicable under law.

User-Submitted Information

When submitting an enquiry, users agree to provide information that is accurate and reasonably complete, including name, company name, phone number, email address, city, business type, product requirements, quantity requirements, and other information voluntarily provided.

Users should not submit false, misleading, malicious, confidential, or unlawful information.

Oxyvibe Brand and Trademarks

The Oxyvibe name, logo, branding, product names, and associated brand elements may be protected by applicable intellectual-property laws. Unauthorized use of Oxyvibe branding or materials is prohibited.

Website Analytics and Advertising Technologies

Oxyvibe may use technologies such as Google Analytics, Google Tag Manager, Meta Pixel, Google Ads conversion tracking, cookies, and similar technologies to understand website usage, measure marketing performance, improve functionality, and support advertising or remarketing activities.

Website Availability

Oxyvibe makes reasonable efforts to maintain the availability and functionality of the website. However, uninterrupted availability cannot be guaranteed due to maintenance, technical problems, hosting issues, internet failures, security incidents, updates, third-party service failures, or circumstances beyond Oxyvibe's reasonable control.

Accuracy of Website Content

While Oxyvibe aims to keep website information accurate and up to date, errors or omissions may occasionally occur. Oxyvibe reserves the right to correct errors, update product information, modify product descriptions, change available pack sizes, add or remove products, modify website content, update policies, and change website features without prior notice.

Prohibited Use

You agree not to use the website to violate applicable law, attempt unauthorized access, introduce malware, interfere with website functionality, scrape content without authorization, impersonate another person or organization, submit fraudulent enquiries, abuse website forms, send spam, or attempt to compromise website security.

Limitation of Liability

To the maximum extent permitted by applicable law, Oxyvibe Consumer Products Pvt. Ltd. shall not be responsible for losses arising solely from temporary website unavailability, reliance on general website information without checking product instructions, incorrect use of products, incompatibility with surfaces or materials, unauthorized use of website content, third-party website failures, or information submitted incorrectly by a user.

Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Oxyvibe Consumer Products Pvt. Ltd., its officers, employees, representatives, and authorized personnel from claims, losses, liabilities, damages, and expenses arising from your violation of these Terms, misuse of the website, fraudulent or unlawful activities, unauthorized use of website content, or submission of unlawful information.

Privacy

Your use of this website is also subject to our Privacy Policy. The Privacy Policy explains how Oxyvibe may collect, use, store, and otherwise process information submitted through the website and information collected through website technologies.

Changes to These Terms

Oxyvibe may update these Terms & Conditions from time to time to reflect business changes, website changes, product changes, legal or regulatory requirements, technology changes, or changes to website functionality.

The updated version will be published on this page with a revised "Last Updated" date.

Governing Law and Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Subject to applicable law, disputes relating to the use of this website or these Terms shall be subject to the jurisdiction of the competent courts having jurisdiction over Sonipat, Haryana, India.

Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions shall continue to remain in effect to the extent permitted by law.

Entire Agreement

These Terms & Conditions, together with the Privacy Policy and any other policies expressly incorporated into the website, constitute the general terms governing your use of the website. Separate commercial agreements or transaction-specific terms may apply to actual purchases or business relationships.